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G2 to Acquire Capterra, Software Advice, and GetApp from Gartner
G2 was founded on a simple but powerful belief: that authentic customer voice is the most valuable guidance for software buyers. We set out to build a platform that elevated the customer voice and empowered buyers to make better, data-driven decisions about their software needs. Today, that approach enters its most significant chapter yet. G2 has […]
UpTeams Launches All-in-One Field Workforce Management Platform for SMBs
Helping growing businesses manage field staff with real-time tracking, automated reporting, task management, and performance insights in one unified platform. AHMEDABAD, India – Feb. 11, 2026 – UpTeams today announced the launch of its all-in-one field workforce management platform built specifically for small and medium-sized businesses. The solution enables companies to manage field staff, track performance, and streamline operations […]
From Utilization to Outcomes: Resetting Field Service KPIs for the AI Era
Resetting Field Service KPIs for the AI Era Field service teams have long optimized efficiency: tighter schedules, fewer idle hours, and more work orders completed per day. Those measures still matter, but they become misleading when they are treated as the definition of success. Customers don’t buy “activity.” They buy availability, predictable response, and problems […]
Fieldcode named Exemplary in the 2026 ISG Buyers Guide™ for Field Service Emerging Providers
Fieldcode has been named Exemplary in the 2026 ISG Buyers Guide™ for Field Service Emerging Providers. The ISG Buyers Guides are independent research publications used by enterprises to assess software providers across defined market categories. Fieldcode’s inclusion reflects its focus on automation-driven field service execution. The platform is built around a Zero-Touch approach, where routine […]
Arcos and OverIT Announce Integration and Distribution Partnership to Streamline Utility Field Operations
Jan. 27, 2026 – Arcos LLC, a leading provider of utility resource management and work execution software, and OverIT, a global leader in field service management (FSM) solutions, announced today a strategic integration and distribution partnership designed to help utilities simplify operations, reduce system fragmentation, and improve field execution across daily work and event response. […]
Plentific launches real-time field service management to streamline property services
Plentific has made its real-time field service management solution a core part of its digital property operations platform. The company said the solution was built around the workflows, processes and regulatory requirements that face the UK housing sector. Plentific designed it to bring together data from different sources and turn it into useful intelligence. The […]
2026 technology challenges for field service technicians
In 2026, field service technicians operate in a very different environment than even a few years ago. Assets are more connected, service expectations are higher, and operations are increasingly data-driven. At the same time, technician availability is tighter, sites are more complex, and service organizations are under constant pressure to do more with fewer resources. […]
Fieldy Technologies Unveils Fieldy 2.0 for Unified Field Operations Visibility
HOUSTON, TX, UNITED STATES, January 20, 2026 – Fieldy Technologies has introduced Fieldy 2.0, a field service management (FSM) platform designed to help organizations gain real-time visibility into their field operations. The platform is built for businesses that manage distributed and mobile teams across service-driven industries, including HVAC, plumbing, elevator services, pest control, security and […]
frontline.io Launches AI-powered Visual Remote Assist Plugin for Salesforce.com and ServiceMax
AI-powered visual support now available directly within leading field service and CRM platforms Miami, FL — frontline.io, a leader in AI-powered XR solutions for training and operational support, today launched its AI-driven Visual Remote Assist plugin for Salesforce.com and ServiceMax, enabling visual collaboration inside service workflows. The new integration brings frontline.io’s visual remote-assist capabilities directly into […]
JLL and Hexmodal enhance healthcare facility compliance accuracy
Strategic alliance applies digital technology to modernize healthcare field service operations with real-time facility monitoring, without requiring large capital investments. CHICAGO, Jan. 12, 2026 – JLL’s Healthcare Division today announced a strategic collaboration with Hexmodal, a leading provider of automated compliance testing technology for healthcare facilities. This alliance brings together JLL’s proven healthcare expertise with Hexmodal’s […]
