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TeamTrace launches FieldTrace for workforce tracking and route planning
TeamTrace has introduced FieldTrace, a GPS-based workforce management platform designed for organisations employing distributed, deskless and field-based teams. The platform brings together location tracking, attendance verification, task management, expense reporting and AI-supported route planning. It is aimed at organisations seeking more reliable operational records from employees working outside a central office. In short: Moving beyond […]
Leap’s 2026 Capterra Recognition Points to Growing Demand for Contractor FSM Software
Leap has been named to five 2026 Capterra Shortlists, including Field Service Management, HVAC, Plumbing, Roofing, and Construction Estimating. The recognition gives another signal that contractors are continuing to evaluate software not only for sales and estimating, but also for the operational workflows that happen before, during, and after field work. For field service organizations, […]
AI in Field Service: Real Applications of AI from Some of the Best FSM Software Providers
A lot of content about AI in field service still stays too generic. It talks about “optimization” and “intelligence” without showing what vendors are actually doing inside the workflow. The clearer way to look at the market is by use case. Today, the most concrete AI applications from major FSM vendors show up in five […]
Fieldcode Expands AI LLM Workflows for Multilingual Field Service Communication
Fieldcode is extending the use of its AI LLM actions to help service organizations manage multilingual communication inside field service workflows. The update focuses on a common operational issue: field service information often arrives in different languages, formats, and levels of detail before it reaches dispatchers, technicians, customer service teams, or partner networks. Fieldcode’s AI […]
Cloud Field Service Solution Market Report Highlights AI, Mobility and Connected Operations
A new market report from Verified Market Research points to continued investment in cloud-based field service solutions, as service organizations look for more flexible ways to manage scheduling, dispatching, technician productivity, compliance and customer communication. The report, published through openPR on June 30, 2026, states that the global cloud field service solution market was valued […]
What Zero-Touch Service Means in Field Operations
Field service has always involved motion. Calls come in. Tickets get created. Jobs get reviewed. Dispatch makes adjustments. Technicians move through the day. Customers wait for updates. Even in well-run operations, a lot of those steps still depend on manual handling. That is why the idea of Zero-Touch service is getting more attention. It points […]
How Modern FSM Software Supports Scaling Teams
Growth sounds simple from the outside. More customers. More technicians. More service capacity. More jobs completed. In reality, scaling a field service operation creates pressure long before the numbers look impressive. More jobs usually mean more moving parts, more exceptions, more schedule changes, and more chances for weak processes to show up. That is why […]
Workiz adds Genius Marketing to connect field service operations with automated demand generation
Workiz has launched Genius Marketing, a new addition to its field service management platform that connects operational data with automated marketing activity for home service businesses. The company describes the launch as the final piece of its “Service Revenue Machine,” a platform approach designed to bring scheduling, dispatching, payments, customer communication, and marketing into one […]
Why Faster Service Intake Improves Customer Experience
Customer experience in field service does not begin when the technician arrives. It begins much earlier. It starts when the customer first reaches out for help, explains the issue, and tries to understand what happens next. If that first step feels slow, unclear, or disorganized, the service experience already begins under pressure. That is exactly […]
Linxup expands Fleetio partnership to add fleet maintenance management for mid-market fleets
Linxup has expanded its relationship with Fleetio through a new reseller agreement that brings Fleetio’s maintenance management platform directly into Linxup’s offering. The move is intended to give fleet operators access to vehicle tracking, maintenance planning, and operational management capabilities from a connected technology stack. The announcement focuses on helping mid-market fleet organizations manage both […]
