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How Field Service Becomes a Revenue Driver
For a long time, field service was judged mainly by cost. How many visits were completed. How fast technicians moved. How tightly dispatch controlled the day. Those things still matter, but the conversation is shifting. Current industry commentary is putting more weight on growth, resilience, customer loyalty, and revenue contribution, not just cost control. Service […]
TridentCare Partners with ServiceNow to Power AI-Driven Transformation Across Operations
Strategic investment in the ServiceNow AI Platform will modernize end-to-end processes and accelerate TridentCare’s technology-forward approach to portable diagnostics SPARKS, MD / April 22, 2026 / TridentCare, the nation’s leading provider of portable diagnostic services, today announced a strategic partnership with ServiceNow, the AI control tower for business reinvention, to transform how the company manages its […]
Capacity Planning for Seasonal Service Demand
Capacity planning is easy to ignore when demand feels stable. Then the seasonal spike hits. Suddenly the queue grows faster than expected, dispatchers start reshuffling the day, technicians get overloaded, and service leaders realize the real problem did not begin this week. It began months earlier, when the business failed to prepare for a predictable […]
FieldServicePro Launches Flat-Rate Field Service Management Software – Unlimited Users, Unlimited Jobs
15 April, 2026, Boca Raton – Field service businesses, from HVAC companies and plumbers to cleaning crews and lawn care operators, have long dealt with a frustrating reality. The bigger their team grows, the more their software bill grows with it. Per-user pricing has quietly become one of the biggest hidden costs in the industry. […]
Which FSM Workflows Should You Automate First
The biggest mistake in field service automation is trying to automate everything at once. That usually sounds ambitious, but it creates the wrong kind of progress. Teams end up layering software over messy habits, then wonder why the workflow still feels heavy. The better move is to start with the FSM workflows that create the […]
IoT Alerts and Smarter Dispatch in Field Service
IoT alerts are easy to talk about in theory. In practice, their value depends on what happens next. An asset sends a signal. A threshold is crossed. A fault pattern appears. A performance issue starts building. But none of that creates value on its own. It only matters if the service team can turn that […]
ServiceTrade Expands SalesManager, Brings Purpose-Built Quoting and Proposal Platform to Fire Protection Contractors
DURHAM, N.C., April 15, 2026 – ServiceTrade, a leading field service management platform built to help commercial service contractors operate efficiently and grow profitably, today announced the expansion of its SalesManager product for commercial fire safety contractors, unveiling a compliance-focused quoting and proposal platform purpose-built for their workflows. Fire contractors often rely on spreadsheets, generic CRMs and document tools […]
How to Capture Technician Knowledge in FSM
Technician knowledge is one of the most valuable assets in field service. It is also one of the easiest things to lose. A senior technician retires. A specialist changes jobs. A team lead stops taking field calls. Suddenly, the work that once felt routine becomes harder to diagnose, harder to assign, and harder to resolve […]
Asolvi launches Protecnus Max, the next generation of cloud-native, agentic AI-powered field service management software for the fire & security industry
LONDON, April 14, 2026 – Asolvi, the leading European provider of field service management (FSM) software for specialist industries, today announces the launch of Protecnus Max — a new cloud-native, agentic AI-powered platform that sets a new standard for maintenance management in the fire & security sector. The fire & security sector is one of the most compliance-critical end […]
ServicePower vs Fieldcode: Feature, Pricing & Implementation Comparison for Field Service
Choosing between ServicePower vs Fieldcode is not really about picking the tool with the longest feature list. It is about choosing the platform that fits how your service operation actually runs. Some field service teams need strong enterprise control across employed and contracted workforces. Others want faster automation, easier dispatching, and a pricing model that […]
