Press Releases
Fieldcode adds multi-group controls for distributed field service teams
Fieldcode has introduced new controls for service organizations that divide field operations across multiple dispatch groups but still need dispatchers to work across those boundaries. The update combines multi-group operational visibility with more granular user administration, allowing organizations to broaden what dispatchers can see without automatically extending the same level of administrative access. Key takeaways […]
Zuper launches four new AI agents for field service teams
Field service software provider Zuper has added four new AI agents to its platform: AR Agent, Sales Coach Agent, Weather Agent, and Reputation Agent. The additions bring Zuper’s total agent roster to six, joining the previously released Field Agent and CSR Agent. The Seattle-based company, which describes itself as an “AI Operating System for services […]
JAMS Software adds on-call incident management to its automation portfolio
JAMS Software has launched JAMS Incident Management, expanding its automation portfolio into on-call alerting and incident escalation. The new product is designed for IT operations, service desk, engineering, DevOps, and SRE teams that need alerts to reach an available person and continue escalating until someone responds. The launch is also relevant to service organizations managing […]
Solvares Field Service joins G-Cloud 15 with VISITOUR
Solvares Field Service UK has secured a place on the UK Government’s G-Cloud 15 framework, creating a procurement route for public sector organisations looking to access its VISITOUR scheduling and route optimisation software. The appointment covers VISITOUR, which Solvares positions for organisations managing mobile workforces, appointments and field service capacity. Key takeaways What the G-Cloud […]
Fieldcode named a Representative Vendor in the 2026 Gartner® Market Guide for Field Service Management
Nuremberg, Germany, [Aug 4, 2026] — Fieldcode, a provider of AI field service management software with Zero-Touch automation, today announced that it has been named a Representative Vendor in the 2026 Gartner® Market Guide for Field Service Management. Fieldcode develops software for service organizations that need to coordinate high volumes of installation, maintenance and repair […]
Field force automation market forecast to reach $21.77 billion by 2035
The global field force automation market is projected to grow from $4.38 billion in 2025 to $21.77 billion by 2035, according to a new Market Research Future report. The forecast represents a compound annual growth rate of 17.4% between 2026 and 2035. Market Research Future attributes the expected expansion to growing investment in cloud platforms, […]
Evolve launches FSM platform for mechanical contractors
Evolve has introduced a field service management platform developed specifically for mechanical contracting businesses. Evolve Mechanical connects technician scheduling and dispatch with mobile field operations, customer management, invoicing, payments and financial reporting. The platform is now available to HVAC and mechanical contractors across North America. Key takeaways Connecting field operations with financial workflows Mechanical contractors […]
Fieldcode identifies the operational costs frequently missing from FSM software business cases
Fieldcode, a provider of field service management software, is highlighting the operational costs that service organizations may overlook when evaluating an FSM software investment. Software comparisons often focus on license fees, implementation costs, and feature lists. While these factors show the visible cost of introducing a new system, they do not fully reflect the ongoing […]
FieldEquip redesigns website around field service workflows
FieldEquip has launched a redesigned website that presents its field service management platform around operational challenges and industry workflows rather than relying primarily on conventional feature lists. The new structure is intended to help service organizations connect software capabilities with processes such as technician dispatching, mobile job documentation, equipment tracking, field ticketing and billing. The […]
Valsoft’s Manos Software Group acquires Dispatch to expand field service portfolio
Valsoft Corporation has acquired Dispatch through its Manos Software Group, adding a platform focused on coordinating field service work delivered by third-party contractor networks. Announced on July 10, 2026, the acquisition brings Boston-based Dispatch and its Salesforce-native mobile forms business, Youreka, into the Manos field service software portfolio. Dispatch will continue operating with its existing […]
