Oliver Jones's Posts
NetSuite Introduces Field Service Management for Organisations in Singapore and the Philippines
New end-to-end field service solution combines scheduling and dispatch, inventory management, asset management, and financial management in one solution SuiteConnect Singapore —8 April, 2025 Oracle NetSuite today introduced NetSuite Field Service Management to help organisations in Singapore and the Philippines deliver seamless field service experiences to customers and employees. The new field management solution is intended to help […]
CGI and Totalmobile announce new partnership to enhance global field service operations
Collaboration to drive efficiencies, enhance resource management, and deliver improved outcomes for clients across key sectors Belfast, Northern Ireland, 10 April 2025 CGI (TSX: GIB.A) (NYSE: GIB), one of the largest independent IT and business consulting services firms in the world, and Totalmobile, a leading provider of field service management software solutions, are joining forces in a new […]
The Future of Paperless FSM: Transitioning to Cloud-Based Workflows
You might fall behind if you’re still shuffling through paperwork in your Field Service Management (FSM) operations. The future of FSM is rapidly becoming paperless, and cloud-based workflows are leading the charge. In a world demanding speed, accuracy, and real-time updates, going digital isn’t a luxury anymore; it’s a necessity. Why Paperless FSM Matters More […]
Field Service Mobile Apps Market Size Trends and Forecast by Application, Type, and Geography
Press release from: Market Research Intellect USA, New Jersey– According to Market Research Intellect, the global Field Service Mobile Apps market in the Internet, Communication and Technology category is projected to witness significant growth from 2025 to 2032. Market dynamics, technological advancements, and evolving consumer demand are expected to drive expansion during this period. The field […]
ServiceChannel Launches New Partner Ecosystem for the Facilities Management Industry
Leading platform for facilities services to showcase partners and their solutions GREENVILLE, S.C.-ServiceChannel, the leading platform for the procurement and delivery of facilities services, has introduced a new online ecosystem that offers multi-site customers and service providers access to a dynamic network of facilities management tools, services, and solution providers. “We’re deeply committed to investing […]
Luxury FSM: How High-End Brands Manage VIP Service Appointments
Luxury brands are all about the finer details, exclusivity, and exceptional customer service. When it comes to field service management (FSM), these high-end brands go beyond standard service appointments to deliver a seamless, personalized experience for their VIP customers. From white-glove service to AI predictive maintenance, luxury FSM is transforming customer engagement for premium clients. […]
AI Making Field Service More Proactive, Intelligent, ISG Says
Companies adopting AI and ML to optimize field service management, improve CX STAMFORD, Conn. – Two-thirds of enterprises will be using AI to manage field service operations by 2028, tightening control over the many variables involved in providing on-site customer support, according to new research from global AI-centered technology research and advisory firm Information Services […]
Fieldcode’s Key Highlights from DLR France 2025: Field Operations in Focus
Source: fieldcode.com DLR France 2025 brought together key players from the construction, rental, and equipment service sectors for its 60th anniversary edition, held at the Palais des Congrès du Futuroscope in Poitiers. The two-day congress focused on evolving field operations, leadership under pressure, and addressing complex challenges such as cross-border equipment theft. Fieldcode participated in […]
Crowdsourced Field Service: Can Companies Leverage a Network of Freelancers?
Companies are continually searching for innovative strategies to improve operational efficiency and meet customer demands. One prominent strategy is crowdsourced field service, where organizations use a network of freelancers to perform tasks typically handled by in-house teams. This approach provides flexibility and access to a diverse talent pool while allowing businesses to adapt swiftly to […]
Dusk Mobile Partners With Verizon Connect To Enhance Field Service Operations
Dusk Mobile, a leading provider of FSM software, has announced a strategic partnership with Verizon Connect, a global leader in fleet management solutions. Dusk Mobile, a leading provider of field service management software, has announced a strategic partnership with Verizon Connect, a global leader in fleet management solutions. This collaboration delivers an innovative integration between […]