Oliver Jones's Posts
Mura Emerges From Stealth with $6 Million in Seed Funding to Automate Commercial Field Service Operations with AI
LeafLink Founding Team Returns with AI-Powered Platform That Automates Order-to-Cash Processes and Cuts Payment Times NEW YORK–(BUSINESS WIRE)–Mura, the AI platform revolutionizing commercial field service operations through “dark software,” today announced it has emerged from stealth with $6 million in total funding. The seed round was co-led by Level One Fund and Lerer Hippeau with […]
Cloud-Based Field Service Management Software Market Size by Application, Type, Geographic Scope, and Forecast
Press release from: Market Research Intellect Cloud-Based Field Service Management Software MarketAccording to Market Research Intellect, the global Cloud-Based Field Service Management Software market under the Internet, Communication and Technology category is expected to register notable growth from 2025 to 2032. Key drivers such as advancing technologies, changing consumer behavior, and evolving market dynamics are poised […]
IoT Adoption Fueling Growth of Field Service Management Solution Market
Press release from: The Business Research Company Field Service Management Solution Market SizeThe Field Service Management Solution Market Report by The Business Research Company delivers a detailed market assessment, covering size projections from 2025 to 2034. This report explores crucial market trends, major drivers and market segmentation by [key segment categories]. What Is the Field Service […]
Field Service Trends SMBs Can’t Afford to Ignore in 2025
Small and medium-sized businesses (SMBs) have adopted smart technologies, customer-centric solutions, and operational agility. SMBs in field service industries such as HVAC and plumbing must embrace the key trends shaping 2025 to remain competitive. Top Trends Driving Field Service Success in 2025 1. AI and Predictive Maintenance Are No Longer Optional By leveraging predictive maintenance […]
How Digital FSM Solutions Contribute to Green Business Goals
Digital field service management (FSM) solutions are playing a powerful role in helping businesses achieve their green goals. By leveraging advanced technologies such as Artificial Intelligence (AI), the Internet of Things (IoT), and cloud computing, FSM systems enhance operational efficiency and significantly reduce environmental footprints. How Digital FSM Solutions Contribute to Green Business Goals 1. […]
Cadent Chooses OverIT’s FSM Platform To Modernise Its Field Operations For 3,600 Users Across The UK
London /PRNewswire/ – Cadent, the UK’s largest gas distribution network and GD4S member, has selected OverIT as its new strategic Field Service Management (FSM) software partner. The deployment of OverIT NextGen Platform will support 3,600 users (incl. field engineers and back-office teams), streamlining operations and driving innovation across Cadent’s expansive 82,000-mile gas pipeline network. Serving […]
IFS selects TomTom’s location technology to enhance planning and scheduling solutions
AMSTERDAM, Netherlands, May 15, 2025 (GLOBE NEWSWIRE) — TomTom (TOM2), the location technology specialist, today announced that it has been selected by IFS, the leading provider of enterprise cloud and Industrial AI software, to enhance their Planning and Scheduling Optimization (PSO) platform, delivering precise route calculations and travel time estimations across asset- and service-intensive industries […]
How Gig Economy Platforms are Changing the FSM Workforce
The gig economy is growing rapidly due to digital platforms. According to a Statista report, the number of Americans doing freelance or gig work will reach 90.1 million by 2028. This growth is no longer limited to ridesharing or food delivery; it’s seeping into skilled trades, including plumbing, HVAC, IT support, appliance repair, and other […]
Fieldcode Showcases Real-World AI Voice Agents at Field Service Palm Springs 2025: Advancing Ticket Logging, Remote Guidance, and Dispatching
Fieldcode, a leading provider of field service management (FSM) software, demonstrated its latest advancements in AI-driven service automation at Field Service Palm Springs 2025. During the event, Fieldcode showcased how its voice AI agents, capable of holding real-time, natural conversations with customers, are already streamlining critical service processes, including ticket logging, remote troubleshooting guidance, and […]
The Rise of Autonomous Dispatching: Are Human Schedulers Becoming Obsolete?
In Field Service Management (FSM), the need to revolutionize field operations through autonomous dispatching has become essential. Gone are the days when service organizations only depended on human schedulers to manage complicated calendars and technician availability. Nowadays, they are shifting towards smart algorithms that can make real-time decisions. What is Autonomous Dispatching? Autonomous dispatching utilizes […]