Oliver Jones's Posts
e& UAE and Honeywell to offer 5G field solutions for SMBs
The collaboration focuses on enabling small and medium-sized businesses (SMBs), including retailers, to streamline operations, boost efficiency, and remove digital barriers. Field teams to have enhanced connectivity with mobile-enabled, plug-and-play analytics and automation solutions Abu Dhabi, UAE: e& UAE, the flagship telecom arm of e& in the UAE, and Honeywell, a global leader in industrial automation, […]
Field Service Scheduling and Management (FSM) Software Market Hits New High | Major Giants ServiceMax,Salesforce,IFS
HTF MI just released the Global Field Service Scheduling and Management (FSM) Software Market Study, a comprehensive analysis of the market that spans more than 143+ pages and describes the product and industry scope as well as the market prognosis and status for 2025-2033. The marketization process is being accelerated by the market study’s segmentation […]
Top Market Shifts Transforming the Field Device Management Market Landscape: Key Insights
What Is the Expected CAGR for the Field Device Management Market Through 2025?There has been a constant increase in the market size of field device management over the past few years. The market, which is projected to rise from $2.16 billion in 2024 to $2.24 billion in 2025, boasts a compound annual growth rate (CAGR) […]
QuoteIQ Emerges as Dominant Force in Field Service CRM Market, Achieves $30 Million Valuation Through Authentic Innovation
Mike Vidan and Justin Rogers – QuoteIQ Co-FoundersBootstrapped Platform Built by Contractors for Contractors Outpaces Silicon Valley Giants with Real-World Solutions and Rapid User GrowthSAVANNAH, GA – October 3, 2025 – QuoteIQ, the fastest-growing customer relationship management platform specifically designed for home and field service businesses, has solidified its position as the industry’s leading choice […]
The Role of AI in Detecting and Preventing Fraud in FSM
AI analyzes big data to detect and prevent fraud that humans and traditional methods cannot detect. Fraud in Field Service Management (FSM) can include time theft, false reporting, fake billing, and asset misuse. With applications of machine learning, deep learning, and natural language processing, these technologies facilitate the identification of complex links and abnormal behavior […]
The Next Decade of Field Service Management: Where Are We Headed?
The world of field service management (FSM) is transforming. With digital tools, automation, and customer-centric strategies, the coming years promise changes for organizations relying on FSM. Companies that provide installation, maintenance, and repair services will face new expectations. The Digital Backbone of Field Service Management (FSM) Over the next decade, field service management (FSM) will […]
Dispatch Direct Opens Access to 40,000+ Contractors Nationwide
BOSTON, Sept. 30, 2025 /PRNewswire/ — Dispatch, the leading Service Orchestration Platform, today announced the availability of Dispatch Direct, a new zero-integration solution that empowers field service brands to rapidly source, engage, and send jobs to field service contractors without enterprise IT support or existing network infrastructure. Dispatch Direct is a lightweight version of the core Dispatch Platform, designed to […]
CMS Berlin 2025 Highlights: Cleaning Industry Shifts Towards Proof, Workforce Efficiency, and Smart Coordination
From September 23 to 26, CMS Berlin once again confirmed its role as the central meeting point for the cleaning and facility services industry. Over four days, industry leaders explored how cleaning providers can balance rising expectations for hygiene and transparency with workforce constraints and sustainability goals. Most of the show floor was dedicated to […]
Cybersecurity in FSM: Protecting Connected Devices and Customer Data
Cybersecurity is playing a vital role in Field Service Management (FSM. With IoT-enabled tools, mobile apps, smart sensors, and AI-driven platforms, businesses promise to deliver fast and efficient service to customers. However, these advancements also introduce new challenges, such as ensuring data protection and cybersecurity within FSM operations. Every connected device in the field — […]
ServicePower Named a Major Player in the IDC MarketScape for AI-Enabled Field Service Management Applications
MCLEAN, Va., Oct. 1, 2025 /PRNewswire/ — ServicePower, a leading provider of AI-powered field service management solutions, today announced it has been named a Major Player in the IDC MarketScape: Worldwide AI-Enabled Field Service Management Applications 2025 Vendor Assessment (doc #US52967825, September 2025). The IDC MarketScapenoted, “ServicePower recognized the rapid innovations that are required within the field service market where […]