Oliver Jones's Posts
FSM in Utilities: How Smart Meters and IoT Are Reshaping Outage Response
In traditional utility management, detecting and resolving outages depended on customer calls and manual inspection processes, which slowed response times and frustrated customers. Today, Field Service Management (FSM) powered by Smart Meters and Internet of Things (IoT) technology is transforming the way utilities detect, respond to, and prevent outages. FSM in Utilities: From Reactive to […]
Fortress Solutions Provides Field Services to Government Defense Contractor
PLANO, Texas, Sept. 4, 2025 /PRNewswire/ — Fortress Solutions, a leading global services and software company, has expanded its Field Services capabilities to provide critical infrastructure support for government defense contractors. Through the deployment of skilled, smart-hands labor, Fortress assists in the construction and maintenance of autonomous surveillance towers across the United States for the Department of Defense, U.S. Customs and Border […]
How to use FSM software reports for continuous improvement
In the field service industry, staying ahead means completing jobs on time for ongoing optimization. FSM software (Field Service Management software) offers powerful reporting tools that can turn operational data into actionable insights. When used effectively, these reports can lead to continuous improvement, helping your business operate smarter, faster, and more profitably. Why FSM Software […]
Field Service Management System Market Size, Trends, and Forecast: Industry Analysis 2025-2031
QYResearch’s 2025 latest report “Field Service Management System – Global Market Share and Ranking, Overall Sales and Demand Forecast 2025-2031” delivers an authoritative analysis of market attributes, size assessments, and growth projections through granular segmentation, regional breakdowns, and country-specific insights. This study provides critical competitive intelligence including player market shares, strategic developments, and essential business […]
Valsoft Acquires Progression, a Leading Field Service Management Software Company Based in Quebec
MONTRÉAL, QC / August 14, 2025 / Valsoft Corporation Inc. (“Valsoft”), a Montreal-based company specializing in the acquisition and development of vertical market software businesses, is pleased to announce the acquisition of Diffusion Solutions Intégrées Inc. (“Progression”), the company behind ProgressionLIVE, a widely adopted platform that helps service-based businesses streamline operations, improve dispatch, and centralize job […]
Why Fieldcode is the best Field Service solution for the Telecoms industry
The telecoms industry is the backbone of modern communication, where every delay or outage carries serious consequences. Running large-scale field operations while keeping customers satisfied demands more than basic scheduling software. Fieldcode meets these challenges head-on with a solution built specifically for telecom providers—delivering efficiency, transparency, and reliability across every service interaction. Fieldcode – The […]
Field Service Management Software Market 12.20% CAGR
Strategic Insights from Oracle Jobber Microsoft Kickserv ClickSoftware Skedulo Holdings Codefied and ServiceTitan The Field Service Management Software market is witnessing significant growth, driven by the increasing demand for efficient service delivery and improved operational efficiencies. As businesses across various sectors seek to enhance their field service operations, the adoption of advanced software solutions has […]
GreenLancer Launches Nationwide Solar Repair Services, Expands Field Service Network
Leading solar design and permitting platform expands solar repair offerings to meet rising demand for system remediation and support DETROIT, Aug. 21, 2025 /PRNewswire/ — GreenLancer, the leading online platform for solar design and permitting, has launched its solar repair services nationwide, making professional system servicing available in all 50 states. The expansion meets a growing need among […]
Housecall Pro celebrates successful Pro Pit Stop event in Tampa
SAN DIEGO, Aug. 27, 2025 /PRNewswire/ — Housecall Pro, a leading software platform for home service professionals, announces the successful launch of its Pro Pit Stop drive-thru events. Designed to deliver quick, high-value resources directly to contractors, the events combine professional networking, business growth tools and essential fleet care. The first Pro Pit Stop took place on Aug. 7 in Tampa, […]
AI Scheduling vs. Human Dispatching: What’s More Efficient?
In field service management, every minute matters. The difference between a satisfied customer and a frustrated one tells us how quickly and effectively a technician is scheduled for the job. Should we rely on AI-driven scheduling systems or traditional human dispatchers? Let’s discuss in detail! The Case for Human Dispatching In Field Service Management Human […]