Oliver Jones's Posts
Transition Franchise Brands Selects Zuper to Elevate Field Service Efficiency and Deliver Seamless Customer Experiences
Zuper’s native HubSpot Integration supports Transition Franchise Brands’ mission to support older adults and their families while ensuring smooth and scalable operations for their franchisees SEATTLE–(BUSINESS WIRE)–Zuper, the leading provider of intelligent field service management solutions, has been selected by Transition Franchise Brands to optimize their operational workflows and enhance customer engagement strategies. Transition Franchise Brands, with […]
Totalmobile launches Field First platform for next generation of field service excellence
Totalmobile, a leader in field service management (FSM) technology, today announced the launch of Field First, a first-of-its-kind platform dedicated entirely to the needs of field service organisations. Designed to address the complexity of modern field operations, Field First enables organisations to plan smarter, optimise service, operate more efficiently, and deliver better customer outcomes, while […]
WorkWave Opens Registration and Announces Keynote Speaker for its Annual Beyond Service Customer Conference
The 2026 Beyond Service Customer Conference will ignite innovation and drive transformation, uniting customers as they collaborate, share real-world insights, and explore innovative trends and strategies in field service. HOLMDEL, N.J., June 23, 2025 – WorkWave®, a leading provider of software and solutions that help mobile service companies thrive, has opened registration for its 2026 Beyond Service Customer […]
Navigating the Future: Field Operations Management Software Market 2025 Analysis
06-20-2025 11:10 AM CET | Business, Economy, Finances, Banking & Insurance Press release from: WMR Field Operations Management Software MarketThe latest competent intelligence report published by WMR with the title “An Increase in Demand and Opportunities for Global Field Operations Management Software Market 2025” provides a sorted image of the Field Operations Management Software industry by analysis […]
Top Mistakes to Avoid When Choosing FSM Software
Choosing the proper Field Service Management (FSM) software can be a game-changer for your business. In adopting new technology, many field service leaders overlook critical factors, resulting in software that fails to align with their workflows, frustrates their teams, or fails to deliver real ROI. Mistakes to Avoid When Choosing FSM Software Here are the […]
Breaking Free From Spreadsheets: How Scheduling Optimization Transformed A Field Service Operation
Serviceblazer Scott Luikart digs into how he helped a construction crew ditch spreadsheets and boost scheduling efficiency with Salesforce Field Service. By SCOTT LUIKART June 18, 2025 For field service teams, the difference between reactive chaos and proactive control often comes down to one thing: scheduling. As a consultant, I’ve seen how scheduling optimization isn’t just […]
Top KPIs to Track in Field Service Management
Running a field service operation without clear performance metrics is like sending technicians into the field without tools—things might still get done, but not efficiently or consistently. In field service management industries where customer expectations are high and margins are tight, tracking the right KPIs (Key Performance Indicators) is crucial. Tracking in Field Service Management […]
Tekumo Joins the Service Industry Association (SIA)
COLORADO SPRINGS, CO AND NEW YORK, NY, June 17, 2025 (Newswire.com) – Tekumo, Inc. (TKMO or the “Company”), a leading provider of innovative solutions for On-Demand field service delivery, has joined the Service Industry Association (SIA). Tekumo works in the professional services industry, helping companies rethink how they deliver services. With the Tekumo Platform, service companies, […]
ONTRAS Enhances Reliability and Worker Safety with SAP Field Service Management
ONTRAS Gastransport GmbH is a transmission system operator overseeing 7,700 kilometers of pipelines. The company is responsible for transporting natural gas all over East Germany and prioritizes reliability for its customers. As the company expanded, ONTRAS sought better visibility across its operations, especially those carried out by service providers. Manual communication interfaces led to information loss, […]
Clean Energy Firms Risk Falling Behind: Scoop Brings Field Service Management Into the AI Era
VANCOUVER, BC, June 12, 2025 (GLOBE NEWSWIRE) –As U.S. solar and electrification companies navigate the impact of shifting Inflation Reduction Act (IRA) provisions, labor shortages, and declining net metering rates, operational transformation is fast becoming a strategic necessity. However, amidst the turbulence, it is important to acknowledge the achievements of the industry to date and […]