Oliver Jones's Posts
Prokeep and FieldPulse Announce Partnership to Streamline In-App Ordering & Distributor Communication
NEW ORLEANS, July 9, 2025 /PRNewswire/ — Prokeep, the leading distributor order engine, and FieldPulse, the all-in-one field service management platform built for residential and commercial service pros, today announced a new integration that connects contractors to the over 8,500 distributor locations using Prokeep directly from the FieldPulse platform — helping contractors place orders faster and distributors […]
Workiz Connects Millions of Households to JB Warranties via its HVAC and Plumbing North America Network
SAN DIEGO, July 8, 2025 /PRNewswire/ — Workiz, the leading field service management platform with over 120,000 customers, has announced a new integration with JB Warranties, empowering plumbers and HVAC technicians to expand their sales capabilities with robust consumer protections. JB Warranties has a proven track record in the plumbing and HVAC industries, offering extended service contracts […]
Field Service Management Software for B2B vs. B2C: Key Differences in Strategy
Field Service Management (FSM) is vital for businesses that rely on efficient service delivery. But if you’re managing service operations in both B2B and B2C environments, you already know what works for one doesn’t necessarily work for the other. Field service is a universal process – it involves dispatching of technicians, completion of jobs, and […]
Field Service Management Software Market Giants Spending Is Going to Boom | ClickSoftware, Praxedo, Trimble
HTF MI just released the Global Field Service Management Software Market with 120+ pages of analysis on business Strategy taken up by key and emerging industry players and delivers know-how of the current market development, landscape, technologies, drivers, opportunities, market viewpoint, and status. Understanding the segments helps in identifying the importance of different factors that […]
IFS acquires TheLoops to launch the Industrial AI workforce – the first agent platform built for mission critical operations
San Jose, CA, June 26, 2025 – IFS, the leading provider of enterprise cloud and Industrial AI software, today announced the acquisition of TheLoops, a cutting-edge innovator in autonomous AI agent technology. By applying TheLoops agentic capabilities in the industrial setting, IFS becomes the first vendor to offer an AI Agentic platform built specifically for the […]
TieTechnology Brings Its Best-of-Business Telephony Solutions to ServiceTitan and PestPac CRM Installations
New integrations deliver top-tier telephony capabilities directly into ServiceTitan and PestPac CRM platforms — enhancing communication, efficiency, and responsiveness SARASOTA, Fla.–(BUSINESS WIRE)–TieTechnology, today announced new integrations for ServiceTitan and PestPac — two of the most popular names in field service CRM software. These integrations further solidify TieTechnology’s reputation and superior technology as the go-to business […]
Self-Driving Trucks Industry to Surpass USD 76 Billion by 2032
06-26-2025 07:08 PM CET | Advertising, Media Consulting, Marketing Research Press release from: Persistence Market Research Autonomous Trucks MarketMarket Overview and Growth Outlook The global autonomous trucks market is poised for significant expansion, growing from US$ 27,765.1 million in 2025 to an estimated US$ 76,010.4 million by 2032, at a CAGR of 13.4%. Autonomous trucks are commercial […]
ServiceTitan Achieves ‘Built for NetSuite’ Status
New SuiteApp for Field Service Management Meets Oracle NetSuite SuiteCloud Platform Development Standards and Best Practices LOS ANGELES, June 24, 2025 (GLOBE NEWSWIRE) — ServiceTitan (Nasdaq: TTAN), the software platform that powers the trades, today announced that its SuiteApp has achieved the ‘Built for NetSuite’ status. The new SuiteApp, built using the Oracle NetSuite SuiteCloud Platform, helps enterprise, commercial […]
How FSM Supports ESG (Environmental, Social, Governance) Goals
Environmental, Social, and Governance (ESG) goals have become central to business strategy. Companies are under pressure to reduce emissions, promote employee well-being, and ensure ethical governance. Field Service Management (FSM) is a logistical tool for managing field operations and is now emerging as a powerful enabler of ESG initiatives. How FSM Supports Each Pillar of […]
Top Benefits of Using AI Voice Agents
Customers expect prompt responses when tracking a package, booking a service, or troubleshooting an issue. For businesses, there is a need to meet that demand with the help of AI voice agents. These AI-first solutions can transform a company’s interaction with customers, bringing speed, consistency, and scalability. The following overview explores how Fieldcode’s voice AI […]