Choosing between OverIT and Fieldcode is not really about deciding which platform sounds more advanced. It is about deciding which one fits the type of field service operation you actually run. Both vendors work in field service management. Both talk about scheduling, dispatch, optimization, and AI. But the public positioning is quite different. OverIT presents […]
New pre-built Field Service Digital Workers for Planning, Dispatch and Knowledge Work enable service-focused businesses to rapidly mobilize agents out-the-box PALO ALTO, Calif., April 23, 2026 – IFS, the leading provider of Industrial AI software, today announced strong and accelerating momentum for its agentic Digital Workers together with the launch of IFS Loops Agent Studio. The power of […]
For a long time, field service technology was designed around control. Control for dispatch. Control for scheduling. Control for reporting. Control for management visibility. All of that still matters. But modern FSM is starting to face a more important question. Does the system actually help the technician do better work? That is why technician experience […]
Remote diagnostics is changing one of the oldest habits in field service. For years, the standard response to a problem was simple. Send someone out. That still makes sense in many situations. But it does not make sense in all of them. A growing number of service teams are realizing that the first move should […]
AI is becoming part of the operational layer of field service management rather than a separate feature added on top of it. Depending on the platform, AI can now help schedule technicians, optimize routes, summarize work orders, interpret service data, support technicians, automate customer conversations, predict maintenance needs, inspect completed work, or take actions inside […]
Stella Quote and Stella Schedule, the first agents available, minimize deficiency quote turnaround and boost billable hours DURHAM, N.C., May 05, 2026 – ServiceTrade, a leading field service management platform built to help commercial service contractors operate efficiently and grow profitably, today announced the launch of Stella, a suite of AI agents that eliminate the […]
A lot of companies say they want AI in field service. Far fewer can clearly explain why. That is the real issue. The value of field service AI is not that it sounds modern. It is that it helps service teams make better decisions faster, with less manual effort and less operational waste. When it […]
New integration with performance incentive platform comes as skilled trades face turnover crisis St. Louis, MO /PRNewswire/ – Linxup, a GPS fleet tracking and safety technology company serving small- and mid-sized businesses, announces a partnership with performance incentive platform Applause. The integration connects Linxup’s driver safety data directly into Applause’s technician scorecard, making it easier […]
April 27, 2026 – The field service management market is witnessing rapid expansion as organizations across industries increasingly adopt digital tools to streamline field operations, enhance service efficiency, and improve customer experiences. The market is projected to grow from US$ 5.6 billion in 2026 to US$ 12.7 billion by 2033, registering a strong CAGR of […]
Servitization used to sound like a manufacturing strategy. Now it is becoming a field service story too. The reason is simple. More companies want revenue that lasts longer, customers want more predictable outcomes, and connected assets make it easier to support performance over time instead of only reacting when something breaks. Recent industry research defines […]