The Role of Digitalization in Extending Equipment Lifecycles and Reducing Downtime in FSM
Introduction In the Field Service Management (FSM), unexpected downtime and equipment malfunctions can lead to substantial financial losses and operational disruptions. Deloitte reports that ineffective maintenance strategies can reduce a plant’s productivity by 5% to 20%, leading to millions in…
Blockchain in FSM: Enhancing Transparency and Traceability in Service Workflows
Introduction Field service management (FSM) constantly evolves with blockchain, an emerging and transformative technology that addresses transparency and traceability challenges. This technology is reshaping service workflows across industries by providing increased accountability, streamlined processes, and immutable records. According to a…
Utilizing Field Service Automation and Robotics: The Path to Fully Autonomous Field Operations
Introduction In the Field Service Management (FSM) industry, relying on traditional methods like manual scheduling, paperwork, spreadsheets, and phone calls leads to inefficiency, higher costs, and increased customer dissatisfaction in today’s tech-driven environment. According to a 2024 study by Salesforce,…
Stealth-ISS Group Inc. Named 2024 Winner for Managed Cyber Risk Reduction and Managed Security Service Provider (MSSP)
TAMPA, FL, UNITED STATES, November 28, 2024 /EINPresswire.com/ — Stealth-ISS Group Inc. (www.stealth-iss.com), a leader in cybersecurity services and consulting, is proud to announce that it has received the Top Infosec Innovator award from Cyber Defense Magazine (CDM), the industry’s…
How To Streamline Field Service Operations With SaaS And Edge Computing?
Multiple organizations have found it challenging to manage teams across different locations effectively. It’s no longer a secret that traditional methods are not very effective in today’s technological era. For example, Summit Tech Solutions recently found that conventional methods were…
Leveraging Augmented Reality in Field Service
Introduction Field service technicians frequently face significant challenges when trying to coordinate with managers for scheduled maintenance, which can result in delays in fixing machine or system failures. This delay not only hampers operational efficiency but also negatively affects customer…