Fieldy, the field-service management platform, announced today the release of Fieldy 2.0, scheduled to go live on October 16, 2025. The new version is designed to simplify complex workflows, automate routine tasks, and give business managers enhanced control and real-time visibility across all field-service operations.

According to the company, the upgrade represents the culmination of extensive customer feedback and the product-engineering team’s efforts to deliver a more user-focused solution tailored to the needs of modern field-service businesses.

Key enhancements in Fieldy 2.0

  • Real-time location-based tracking and analytics of field activities, including trip counts, distances travelled, time on-site, and idle durations.
  • Automated alerts for annual maintenance contract (AMC) renewals and customer payments, with notification delivery via email or WhatsApp.
  • Inventory and parts-management capabilities: real-time monitoring of each item, capturing customer-equipment details, warranties, maintenance contracts, low-stock and warranty-expiry warnings.
  • Lead capture, ad-campaign integration, and quote-management features to help businesses convert leads more efficiently and keep end-to-end visibility of the funnel.
  • Support for multi-location and franchise operations: user-creation, role-assignment, access-permission customisation across locations, jobs, and leads — scalable from 10 users to 1,000 users.
  • A unified dashboard combining job-status, AMCs, expenses, inventory, and workforce attendance into one interface.
  • An enhanced payment workflow: attaching payment links to invoices or quotes, supporting universal payment acceptance from all major banks and card types to improve cash-flow.
  • A full customer-relationship view: service history, warranty, maintenance records, and CRM data to enable personalised service and preventive maintenance.
  • GPS-supported (geo-fenced) attendance tracking for field workforce: live clock-ins, automatic clock-out after 12 hours, and precise activity recording.

Quote from the CEO
“Fieldy is built to redefine the future of field operations management. It’s a powerful, cutting-edge operating system designed to simplify field operations while delivering accuracy, efficiency, and optimization.”

Why this matters
In an environment where field service organisations face mounting pressure to improve productivity, profitability and performance, Fieldy 2.0 aims to streamline the entire field-operations lifecycle. With real-time tracking, automated alerts, integrated payments and inventory control, the platform positions businesses to scale operations across geographies and teams while maintaining visibility and control.

About Fieldy
Fieldy supports the full breadth of field operations — including dispatch, inventory, asset management, contract renewals, lead-to-quote conversion, payments, workforce attendance and customer service — via a unified platform built for service-intensive enterprises.

Original source:
Fieldy launches 2.0 to transform the future of field operations” – ANI News via Lokmat Times.