Multiple organizations have found it challenging to manage teams across different locations effectively. It’s no longer a secret that traditional methods are not very effective in today’s technological era. For example, Summit Tech Solutions recently found that conventional methods were not meeting their needs. They discovered that 35% of technician callouts required follow-up visits because […]
Introduction Imagine a world where industries not only fix equipment failures after they arise but predict them before they happen. Indeed, this is not just an idea; it’s happening now due to AI-driven predictive maintenance approaches shaping services in FSM (Field service management). Today, AI has become a game changer and plays a vital role […]
Introduction Field service technicians frequently face significant challenges when trying to coordinate with managers for scheduled maintenance, which can result in delays in fixing machine or system failures. This delay not only hampers operational efficiency but also negatively affects customer satisfaction. To overcome these challenges, it is recommended to leverage augmented reality (AR), a groundbreaking […]